Article ID: 000093447 Content Type: Product Information & Documentation Last Reviewed: 03/08/2023

How to Report Lost Order or Prize from the Intel® Retail Edge Program

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Summary

Instructions to submit a report for a lost or missing item from the Intel® Retail Edge Program

Description
  • Did not receive the order or prize after being shipped out
  • Item was declared "lost" while shipping to someone else
  • Package was signed by someone else
Resolution

For any item that was declared lost after being successfully shipped out, contact Intel Customer Support and provide the following:

  • Name of item that was declared lost
  • Date when the item was ordered or won
  • Order or Prize win confirmation email