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Black Screen in Metin 2* with Intel® Arc™ and Iris® Xe Graphics

Content Type: Troubleshooting | Article ID: 000093412 | Last Reviewed: 12/19/2024

Description Resolution

Windows 11, 64-bit*

Intel® UHD Graphics 770, Intel Iris Xe Graphics

Description

When playing the game, the whole screen goes black and the audio is interrupted.

This issue is fixed with driver 31.0.101.5074 and newer. Download the latest graphics driver from download center.

This article applies to 15 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Iris® Xe Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics Intel® Iris® Xe Graphics eligible

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