Skip To Main Content
Support Knowledge Base

How to Apply Product Warranty with a Points Redemption Order

Content Type: Troubleshooting   |   Article ID: 000093285   |   Last Reviewed: 11/06/2023

Description

Points redemption products damaged.

Resolution

Applicable to PRC region only.
If the redeemed products are damaged upon receipt:

  • Contact Intel Customer Support
  • Provide the following information as soon as possible
    • The order number of the points redemption
    • The name and quantity of the damaged products
    • Photos or videos of damaged products