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Why Did I Not Receive an Email from Credly* to Claim My Competency Badge?

Content Type: Product Information & Documentation   |   Article ID: 000093277   |   Last Reviewed: 04/03/2025

Description

Did not receive an email notification from Credly after completing the Competency

Resolution

Credly* is a third-party vendor that provides our Intel® Partner University Competency badges.
To receive the badge, you must first create an account with Credly.

After completion of a competency, an acknowledgement is sent from Intel Partner University to Credly confirming completion.
This process can take 1-2 business days.

At that time, Credly will send you an email confirming the badge is available to claim.
You can also login to your Credly account to see what badges are available.

If you have completed a competency and the badge is not found on your Credly account, contact Intel Customer Support and provide the following.

  • Name of the competency completed.
  • Date of when the course(s) was completed.
  • Screenshot of the completed competency course (if available).