Article ID: 000093112 Content Type: Troubleshooting Last Reviewed: 06/21/2024

Intel® Performance Telemetry Software Shows Incorrect Video Card Name on Its Header

Environment

Computer using dual-GPU configuration i.e. Intel Arc card + 3rd party card

Windows 11, 64-bit*, Windows® 10, 64-bit*

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Summary

Describes an issue with the Intel Performance Telemetry software included in Intel® Arc™ Control that shows an incorrect title for the video card when used on dual-GPU systems

Description

On computers using dual-GPU configurations (e.g. Intel Arc card + 3rd party card) the Performance Telemetry Software shows the name of the 3rd party card instead of Intel® Arc™.

Resolution

This is fixed with Intel® Arc Control version 1.61.4387.4 and newer. 

Update to the Intel Arc Graphics driver to resolve the issue.

NoteIntel Arc Control is bundled with the Intel Arc Graphics driver.

Related Products

This article applies to 1 products