Article ID: 000092861 Content Type: Connectivity Last Reviewed: 11/16/2022

Encountering “Windows Cannot Initialize the Device Driver for This Hardware. (Code 37)” on Intel® Ethernet Controller I211-AT

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Summary

Troubleshooting steps to fix the error message Code 37

Description
  • Encountering Windows cannot initialize the device driver for this hardware. (Code 37).
  • Ethernet is not connecting and doesn't work
Resolution

Perform Power Cycle.

  1. Shut down the system.
  2. Unplug the power cable.
  3. Press the power button to drain the power.
  4. Plug the power cable.
  5. Turn the system on and check if the system can connect to network.