Article ID: 000092711 Content Type: Error Messages Last Reviewed: 07/10/2023

Unable to Complete Points Redemption - Error Message: "Something went wrong [8013]"

Environment

Intel® Partner Alliance Points redemption site

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Summary

How to place order on the Intel® Partner Alliance Points redemption site when receiving this error

Description
  • Unable to complete the redemption process.
  • Error encountered: Something went wrong [8013].
Resolution

This error is caused when the item selected for redemption is either out of stock, or the quantity selected is higher than the stock available. It is recommended to reduce the quantity selected, or to choose another item for redemption.

If the issue persists, contact Intel® Customer Support.