Article ID: 000092694 Content Type: Troubleshooting Last Reviewed: 03/27/2023

Intel® Server Board S2600WFT Server Is Crashing with PSOD(The Purple Screen of Death)

Environment

LWF2312IR504601 Intel® Server Board S2600WFT Intel® Storage Module RMSP3JD160J

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Summary

Troubleshooting steps to fix PSOD issue.

Description
  • Server is crashing intermittently
  • Then the server will show PSOD (The Purple Screen of Death)
Resolution
  1. Reseat the RAID Controller.
  2. Update the BIOS/Firmware of the board and RAID Controller to latest version. Follow the steps on how to update the Firmware in the Demo: How to Perform a Firmware Update of Intel® RAID Controllers on EFI Shell page.
  3. Check if system can boot normally after following above two steps.
  4. Get lspci command output.

Related Products

This article applies to 2 products

Intel® Server System LWF1304LNETCENT