Summary
Steps to solve the error "Unknown error (0xe0000248)" during the installation of a Windows* DCH graphics driver
Description
While trying to install the latest version of the Intel® Graphics – Windows* DCH Drivers, the installer will show the error message:
Error code -536870328 - Unknown error (0xe0000248).
Resolution
To fix the Unknown Error (0xe0000248), follow the below steps:
Step 1. Rollback the Windows Operating System
- Rollback the Windows* build to the previous version (Windows 11* 22H1)
- Press Windows+I to open Settings.
- Click Update & security.
- Click Recovery on the left-hand side.
- Under Go back to the previous version of Windows, click Get Started.
- Install the driver with administrator privileges.
Step 2. Configure Group Policy Settings
- Click Start, type gpedit.msc in the search box, and press ENTER. This opens the Local Group Policy Editor. (Click Yes if you are prompted.)
- In Local Group Policy Editor, Expand Computer Configuration > Administrative Templates > System > Device Installation, then click Device Installation Restrictions.
- In the right window, double-click Prevent installation of devices not described by other policy settings.
- Click to select disabled, and then click OK.
- Restart the computer.
Step 3. Windows Update
- Click Start, type Windows Update settings, and press ENTER.
- Click Check for updates
- Install the driver update available