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Error: "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: igdkmdnd64.sys" on Intel® Arc™ A370M Graphics

Content Type: Error Messages   |   Article ID: 000092520   |   Last Reviewed: 02/16/2023

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

While using photoshop, a blue screen error will show up with the code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: igdkmdnd64.sys

Resolution

Try each of the following steps and check to see if the problem is resolved after each step.

  1. Perform a Clean Installation of Intel® Graphics Drivers in Windows.
  2. Update BIOS to the latest version.
  3. Update Windows to the latest version.
  4. Uninstall built-in apps by the manufacturer.
  5. If problem persists, Perform a clean installation of the Operating System.

Related Products

This article applies to 1 products.