Unable to Connect to the Internet on the 5 GHz Wi-Fi Band 160MHz with Intel® Wireless Products
Content Type: Troubleshooting | Article ID: 000092185 | Last Reviewed: 10/01/2024
Can not connect to 160Mhz channels and 5 GHz bandwidth.
Verify if adapter supports 160MHz. These Intel® Wireless Adapters support 160MHz:
Download and install the latest Intel® Wireless Wi-Fi Driver, then perform a clean installation of the wireless driver.
Contact the Access Point (AP) manufacturer support team to confirm the device supports 160MHz channel bandwidth with the latest firmware.
| Note | Setting a fixed 160MHz channel width on the wireless AP can lead to weaker connections due to environmental factors such as interference and distance, especially in typical real-world scenarios. It's often preferable to configure the AP channel width at "Auto" to automatically select the channel width for optimal performance or set it at 20MHz or 40MHz as it usually provides a more reliable balance of speed and stability. |
| Note |
There is a difference between Intel® Wireless Drivers and Original Equipment Manufacturer (OEM)-supplied software. Your computer manufacturer might have customized drivers and software to enable or alter features or provide improved operation on your computer. Contact the manufacturer for the latest updates and technical support information. If you are no longer get driver support from your computer manufacturer, you can download generic Intel® Wireless Drivers |