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How to Activate Display Data Channel/Command Interface (DDC/CI)

Content Type: Troubleshooting | Article ID: 000092066 | Last Reviewed: 11/21/2023

Description Resolution

Windows 11* Family, Windows® 10 family

iGPU: Intel® Iris® Plus Graphics Monitor 1: DELL U2417H XVNNT6BG870L Monitor 2: DELL U3415W PXF7965013WL

Description

Unable to activate Display Data Channel/Command Interface (DDC/CI) support on the system.

To activate it, follow these steps:

Make sure that the monitor used supports DDC/CI. Check their respective manual guide to confirm if this feature is available.
Enable DDC/CI from the monitor settings.
Download a 3rd party software to use DDC/CI. There are a lot of options that can be used but the most known is ClickMonitorDDC.

This article applies to 29 products.

Intel® Iris® Graphics 6100 Intel® Iris® Plus Graphics 645 Intel® Iris® Plus Graphics 655 Intel® Iris® Pro Graphics 6200 Intel® Iris® Xe MAX Dedicated Graphics Family Intel® Iris® Xe MAX Graphics Intel® Iris® Xe Graphics Intel® Iris® Xe Graphics eligible Intel® UHD Graphics 605 Intel® UHD Graphics 610 Intel® UHD Graphics 615 Intel® UHD Graphics 617 Intel® UHD Graphics 620 Intel® UHD Graphics 630 Intel® UHD Graphics 710 Intel® UHD Graphics 730 Intel® UHD Graphics 750 Intel® UHD Graphics 770 Intel® UHD Graphics P750 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® UHD Graphics for 11th Gen Intel® Processors Intel® UHD Graphics for 12th Gen Intel® Processors

Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Intel® Iris® Graphics 550 Intel® Iris® Plus Graphics 640 Intel® Iris® Plus Graphics 650 Intel® Iris® Pro Graphics 5200 Intel® Iris® Pro Graphics 580

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