Error Message: "[8020], [8007]" When Trying to Redeem Points

• Error encountered: Something went wrong [8020].
• Error encountered: The specified quantity is unavailable [8007].
• Unable to complete the redemption process.

The error [8020] indicates that your account has been temporarily suspended due to a system issue.

To resolve the issue, contact Intel Customer Support and provide the following information.

• Account Number
• Sign in email address
• Screenshot of error message

The error [8007] is due to a reward limitation. To resolve this issue, you can follow either one of the steps below:

• Lower the quantity, beginning with 5 or 10
• Order just one unit of the reward and modify the quantity on the shopping cart page