Follow the troubleshooting steps for GPU and MediaSDK
Upgrade your Kernel version
Kernel of 5.4 and above needed to support 10th and 11th Gen Intel® Core™ processors.
Kernel of 5.11 needed to support 12th Gen Intel® Core™ processor, Intel Atom® x6000E processor series, Pentium® processors, and Intel® Celeron® N and J processors series.