Article ID: 000090648 Content Type: Troubleshooting Last Reviewed: 10/03/2022

Can Intel® Optane™ Memory H Series Be Used on Any System?


Windows 11, 64-bit*, Windows® 10, 64-bit*


Information about Intel Optane Memory H10/H20 series product compatibility


My system has other SSDs in it. Can I buy Intel Optane memory H10 SSD and expect it to work also?


This product requires additional system support than other standard SSDs. So this needs to be checked before purchasing and trying to add to a system.

The H series contains what can be viewed as 2 SSDs on one M.2 form factor

  • The Intel® Optane™ memory side
  • The Intel® QLC 3D NAND side

As a result, the BIOS has to contain the proper support to detect each portion of the device. They will be detected as two individual PCIe* x2 devices. These devices can be combined, or "paired", into a single volume using the Intel® RST driver and applications.

Check with the system vendor to confirm if the platform supports the Intel Optane Memory H Series products.

  • If the device is placed in a system that isn't properly supported, only the Intel® QLC 3D NAND side of the device will be recognized and accessible.
  • A system that is “Intel® Optane™ Memory Ready” doesn't mean that it supports the Intel® Optane™ memory H Series.
  • Using the device in this state is not validated or supported by Intel, so results aren't guaranteed.