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BitDefender Makes Intel® Driver & Support Assistant (Intel® DSA) Not Able to Download Updates

Content Type: Troubleshooting   |   Article ID: 000090217   |   Last Reviewed: 05/02/2022

Environment

Operating System

Windows® 10 family

Description

When using the Intel® Driver & Support Assistant to update drivers, the updates gets stuck. When the download button is selected, the button switches to show "0%" progress briefly and then turns back to a button. This is an endless loop.

Resolution

Disable BitDefender and open Intel® Driver & Support to perform these updates again.

For instructions on how to disable BitDefender temporarily check BitDefender's article.

Related Products

This article applies to 2 products.