Support Knowledge Base

Screen Corruption or Blank Screen When Connecting a Monitor to DisplayPort

Content Type: Troubleshooting | Article ID: 000089604 | Last Reviewed: 12/10/2024

Description Resolution

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*

Driver 30.0.101.1191 Windows 10 Windows 11 Monitors: AOC, Philips, IIyama, as well as other displays

Description

Connecting AOC*, Philips*, or IIyama* monitors that support DisplayPort 1.2 and Variable Refresh Rates (VRR) technologies, such as FreeSync or Adaptive Sync, produces visual corruption when HDR is turned off. However, connecting the same monitor via HDMI works fine.

Resolution

Intel is investigating this issue.

Related Products

This article applies to 1 products.

Intel® UHD Graphics 730

Need more help?

Contact support