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Unable to Adjust the Display Resolution When Using Remote Control Applications

Content Type: Troubleshooting | Article ID: 000089600 | Last Reviewed: 11/30/2023

Description Resolution

ToDesk remote control.

Description

When accessing remote control via mobile application while the computer screen is off, the screen resolution cannot be adjusted and is blurry.
No issue with HDMI dummy plug.

This is a software limitation, contact the software developer to resolve the issue.

This article applies to 1 products.

Intel® UHD Graphics 750

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