Article ID: 000089431 Content Type: Error Messages Last Reviewed: 06/29/2023

Unable to Install Intel® Rapid Storage Technology (Intel® RST) with Error: "Platform Not Supported"

Environment

Intel® NUC X15 Laptop Kit - LAPKC71F

Windows® 10 family

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Summary

Steps to resolve "Platform Not Supported" error during installation of Intel® Rapid Storage Technology (Intel® RST)

Description

Platform Not Supported error displayed when installing Intel® Rapid Storage Technology driver.

Resolution

In order to fix the error, make sure to have the following BIOS settings set:

  1. Access BIOS by pressing<F2>.
  2. Go to Advanced.
  3. Go to Storage.
  4. Check Enable VMD controller.
  5. Press F10 to save and exit the BIOS.

Related Products

This article applies to 1 products