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Network Connectivity Lost Randomly in the Intel® Server Board S2600STBR

Content Type: Install & Setup   |   Article ID: 000089408   |   Last Reviewed: 11/21/2024

Environment

Operating System

OS Independent family
Intel® Server Board S2600STBR

Description

System loses the network connectivity.

Resolution

  1. Update the firmware from 3.31 to 3.51 then to latest version 4.10 (do not skip version 3.51), the link shows these updates:
  2. See the readme.txt file on each update to get the update instructions.

Optional: If the system is using VMware ESXi*, make sure that NVM Firmware version 4.10 is using the compatible VMware* driver which can be 1.10.6 or higher.

The following link shows this information compatible driver according to VMware* Compatibility Guide:

VMware* ESXi 6.7 native i40en 1.10.6 NIC Driver for Intel® Ethernet Controllers X710, XL710, XXV710, and X722 family: customerconnect.vmware.com/en/downloads/details?downloadGroup=DT-ESXI67-INTEL-I40EN-1106&productId=742 (VMware request logging and password to download this driver)

Related Products

This article applies to 2 products.