Article ID: 000089271 Content Type: Troubleshooting Last Reviewed: 04/07/2022

Which Intel Platforms Can Be Used to Play Ultra HD Blue-Ray Discs?

Environment

Systems without SGX support in the processor

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Summary

Platforms with 6th Gen to 10th Gen Intel® Core™ processors with Intel® Software Guard Extensions (SGX) enabled in the BIOS can be used to play Ultra HD Blue-ray discs.

Description
  • Installed Cyberlink PowerDVD
  • Unable to play Ultra HD Blue-ray disc on PC or NUC due to error related to Intel SGX.
Resolution
  • Intel® SGX was used to decode UHD or Ultra HD (4K) Blu-ray DVDs with Digital Rights Management (DRM).
  • Intel SGX support was deprecated from 11th Gen Intel® Core™ processors and newer.
  • Due to the removal of Intel SGX, Ultra HD Blue-ray content cannot be played on systems with 11th Gen Intel Core processors and newer.
Additional information

HD (1080) or Blu-ray DVDs without DRM will continue to playback without issue.

More information can be found in the Rising to the Challenge — Data Security with Intel Confidential Computing community blog post.

Related Products

This article applies to 2 products