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Unable to Renew provisioning SSL Certificate for Intel® Endpoint Management Assistant (Intel® EMA)

Content Type: Troubleshooting   |   Article ID: 000088905   |   Last Reviewed: 09/03/2025
Description Resolution Additional information

Environment

Operating System

Windows Server 2016*, Windows Server 2022 Family, Windows Server 2019 family*, Windows Server 2025 Family
Intel® EMA instance

Description

The SSL certificate is expiring soon on the Intel® EMA server, requiring immediate renewal to maintain secure connections.

Resolution

  1. Upload a new certificate and enter a new Entry Name and Password.
  2. Avoid reusing the Entry Name for the existing, expiring certificate when uploading the new certificate.
  3. Update any Endpoint Group configurations that use the expiring certificate with the new certificate's Entry Name.

For additional details, go to section 3.5.1, Upload Intel® AMT PKI Certificates of Intel® Endpoint Management Assistant (Intel® EMA) Admin and Usage Guide, Rev. 1.14.3, May 2025, article 000055619​​​​​​.

Related Products

This article applies to 3 products.
Intel® Endpoint Management Assistant (Intel® EMA) Intel vPro® Platform Intel® Active Management Technology (Intel® AMT)

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