Article ID: 000088613 Content Type: Product Information & Documentation Last Reviewed: 11/17/2022

How to Change or Update a Redemption Order for Intel® Partner Alliance

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Summary

Steps to request to change an order or update the receiver information of a redeemed reward

Description
  • Made a wrong redemption order through Intel® Partner Alliance Points Program
  • Need to cancel a previously placed order
  • Need to update the shipping delivery address
  • Need to change the email address of the reward recipient
Resolution

To correct a wrong or incorrect redemption order:

  1. Submit a request to Intel Customer Support (sign in required).
  2. Enter details in the text box, Tell us about your issue or question regarding Intel® Partner Alliance.
    • For faster service, provide the following information:
  3. Click Next:Details button to include any attachments (screenshots, photos, files, or others).
  4. Select opt-in or opt-out opportunity to participate in Customer Improvement Program.
  5. Click Submit Request button.

A representative will contact you within one business day.

Additional information

Restrictions may apply.