Article ID: 000088110 Content Type: Maintenance & Performance Last Reviewed: 06/29/2022

Server Reboots Unexpectedly with “Exit Air Temp” Events from Debug Logs

Environment

Nutanix

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Troubleshooting steps for "Exit Air Temp" on Intel® Data Center Blocks for Nutanix* Enterprise Cloud Platform (Intel® DCB for Nutanix* Enterprise Cloud Platform)

Description

Server reboot unexpectedly and Nutanix* Support found issue is related to Hardware error

Events below are found on Debug logs

0210 - RID:00D3 TS:09/17/2021 10:37:20 SN:Exit Air Temp ST:Temperature ED:Upper Critical - going high ET:Deasserted EC:OK
0211 - RID:00D4 TS:09/17/2021 10:38:29 SN:Exit Air Temp ST:Temperature ED:Upper Non-critical - going high ET:Deasserted EC:OK

Resolution

Ensure the airflow coming in and out of the chassis is clear of any obstruction. For additional information, refer to page 50 of System Event Log Troubleshooting Guide.