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Artifacts in Video Playback on Intel® UHD Graphics 750/770

Content Type: Troubleshooting   |   Article ID: 000060179   |   Last Reviewed: 01/21/2022

Environment

Visible on Applications: Movies & TV application from Windows VLC 3.0.16 Classic Home Theater Media Player with latest codecs. Drivers: 27.20.100.9316, 30.0.100.9684, 30.0.100.9805

Description

There are artifacts such as white dots when playing hevc-265 video.

Resolution

The issue is resolved by updating the motherboard's BIOS as confirmed by multiple users on this community thread.

If you already have the latest BIOS available for your computer's motherboard, we recommend reporting the issue directly to your Original Equipment Manufacturer (OEM) to request a new BIOS update that can address this issue.

Related Products

This article applies to 1 products.