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What to Do If Intel® Optane™ Persistent Memory Does Not Initialize

Content Type: Install & Setup | Article ID: 000060113 | Last Reviewed: 03/04/2025

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Intel® Optane™ Persistent Memory

Description

The server does not start with the memory module.

If the Intel® Optane™ Persistent Memory does not initialize, make sure it is installed per the following requirements:

Ensure to populate Intel® Optane™ Persistent Memory and DRAM according to Module DIMM Population for Intel® Optane™ Persistent Memory.
Verify that Intel® Optane™ Persistent Memory is supported according to Compatible Intel® Server Products with Intel® Optane™ Persistent Memory and Compatible Intel® Xeon® Scalable Processors with Intel® Optane™ Persistent Memory.

This article applies to 6 products.

Intel® Optane™ Persistent Memory 100 Series (512GB Module) Intel® Optane™ Persistent Memory Intel® Optane™ Persistent Memory 100 Series (128GB Module) Intel® Optane™ Persistent Memory 100 Series (256GB Module)

Intel® Optane™ Persistent Memory 200 Series Intel® Optane™ Persistent Memory 100 Series

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