Article ID: 000059874 Content Type: Error Messages Last Reviewed: 10/12/2021

How to Avoid Login Error 3012 on Intel® Endpoint Management Assistant (Intel® EMA) Platform Manager

Environment

Windows Server 2016*

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Summary

Intel® Endpoint Management Assistant login guidance

Description

Intel® Endpoint Management Assistant (Intel® EMA) platform manager username issues error 3012.

Resolution

The Intel® EMA Global Administrator is case sensitive if you have set upper case characters of Intel® EMA server FQDN during the installation by changing Intel® EMA Web server and swarm server FQDN to same string but all lowercase.

Saving and restarting service should help.

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