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Support for Sign-in Issues: How to Activate or Reactivate My Intel and Research and Documentation Center (RDC) Account

Content Type: Error Messages   |   Article ID: 000059704   |   Last Reviewed: 05/28/2026
Description Resolution

Description

  • Unable to log in to My Intel account since it's deactivated.
  • Cannot open the account.
  • Unable to log in.
  • Cannot re-register due to account being disabled even if it is active with Intel
  • Unable to access Design-In Tools (DIT) store due to deactivated Developer Zone Premier (DevZone Premier) access
  • Unable to access/login to Research and Documentation Center (RDC) account

Resolution

The account may be deactivated due to incomplete registration or inactivity for more than 12 months, in accordance with the Use-It-or-Lose-It policy. Follow the steps below to register again and reactivate the account.

For Access & Entitlement for My Intel Users:

  1. Go to the registration page.
  2. Fill out all the needed information.
  3. Provide the preferred username or set the email address as username.
  4. Click next step and submit.
  5. An email verification will be sent to the registered email address.
    NoteIf the email verification is not received, check your spam/junk folder.
  6. Log in to the sign-in page.

For Resource and Documentation Center (RDC):

  1. Go to the registration page.
  2. Fill out all the needed information.
  3. Provide the preferred username or set the email address as username.
  4. Click next step and submit.
  5. An email verification will be sent to the registered email address.
    NoteIf the email verification is not received, check your spam/junk folder.
  6. Log in to the sign-in page.
NoteIf their account has been deactivated, they may re‑register under the program their account was originally associated with.

If the issue persists, contact Intel Customer Support

Related Products

This article applies to 18 products.
Intel® AI Builders Access & Entitlement for Salesforce Users Intel® Technology Provider Program Intel® Software Starter Pack Intel® Cloud Insider Program Access & Entitlement for My Intel Users Resource and Documentation Center Intel Privacy Notice Intel® Corporation Business Client Technical Ambassador Program CMF Maintenance Developer Zone e-Commerce Stores Data Center Technical Ambassador Program Intel® Retail Edge Program Intel Subscriptions and Preferences Intel® Processor Label Replacement

Discontinued Products

IPA Technical Pathways

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