Unable to See the RAID Volume during Windows* Installation

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Troubleshooting

000058738

03/22/2021

What are you seeing?

Created the RAID volume (virtual drive) in the pre-boot configuration utility, but still unable to see the RAID volume during Windows OS installation.

example image


Environment:

Tri-mode Intel RAID Controllers (RMSP3/RSP3 families) on Windows Server 2016

Intel® Embedded Server RAID Technology 2 (ESRT2)

Intel Virtual RAID on CPU (VROC)


How to fix it:

Follow the steps below to load the driver for Intel RAID controller during Windows OS install (Intel® VROC used as an example):

  1. Download Windows driver for your Intel RAID Controller and save it to a USB drive.
  2. Click Load driver at the Where do you want to install Windows? screen.
  3. Click Browse and navigate to the location of the RAID driver downloaded in Step 1 then click OK.

    example image

    NoteThe Intel VROC driver package contains multiple folders. Use iaVROC.free.OS_ver for VROC NVMe and iaStorE.free.OS_ver for VROC SATA (formerly known as Intel Rapid Storage Enterprise)
  4. Click your Intel RAID controller the click Next to install the driver.
    example image
  5. You should now see the RAID volume detected by the Windows installer.
    example image

Cause & More Information:
Related topics
Latest Firmware/Drivers and Software for Intel RAID and Storage Products
User Guides for Intel RAID and Storage Products
Which Intel® VROC driver should I use during Windows setup/installation?

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