Article ID: 000058738 Content Type: Troubleshooting Last Reviewed: 01/18/2023

Unable to See the RAID Volume during Windows* Installation


Tri-mode Intel RAID Controllers (RMSP3/RSP3 families) on Windows Server 2016 / Intel® Embedded Server RAID Technology 2 (ESRT2) / Intel Virtual RAID on CPU (VROC)


How to load driver for your Intel® RAID controller during Windows* operating system (OS) installation


Created the RAID volume (virtual drive) in the pre-boot configuration utility, but still unable to see the RAID volume during Windows OS installation.

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Follow the steps below to load the driver for Intel® RAID controller during Windows* OS install (Intel® VROC used as an example):

  1. Download Windows* driver for your Intel® RAID Controller and save it to a USB drive.
  2. Click Load driver at the Where do you want to install Windows? screen.
  3. Click Browse and navigate to the location of the RAID driver downloaded in Step 1 then click OK.

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    NoteThe Intel® VROC driver package contains multiple folders. Use for VROC NVMe and for VROC SATA (formerly known as Intel® Rapid Storage Enterprise)
  4. Click your Intel® RAID controller the click Next to install the driver.
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  5. You should now see the RAID volume detected by the Windows installer. Otherwise, click the Rescan button.
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