Article ID: 000058454 Content Type: Troubleshooting Last Reviewed: 11/29/2023

Reset Password for My Intel Account


Instructions to regain access to an account when a password is not working, has been forgotten, or has expired

  • My password is not working
  • Unable to remember my password
  • Unable to reset my password
  • How can I reset my password
  • Password reset website loop

Go to the sign-in screen and enter your email address. Choose sign-in and look at the URL (found at the top of your browser). This will determine how your password is managed.

  • If you see or in the URL, your password is managed by your organization. Contact your IT department for password issues, as Intel does not manage these passwords.
  • If you see in the URL, you will need to manage your password with your Microsoft account. Follow the Microsoft link to change your password.
  • If you see in the URL you can change your own password or sign in with a Single-Use Passcode. Go back to the sign in screen and choose Forgot password?. Enter your email address and click send verification code.  You will receive a verification code in your email. After entering the verification code, you will be prompted to change your password. Review the password requirements for users who have in the URL.

If you have further issues, contact Intel Customer Support.