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No Audio Output with Intel® Smart Sound Technology Update after System or Driver Update

Content Type: Troubleshooting | Article ID: 000058422 | Last Reviewed: 10/20/2025

Description Resolution

Windows® 10 family

Description

No audio output after system update or driver update or BIOS (Basic Input/Output System) update.

Error code 10 with Intel® Smart Sound Technology driver

Open Device manager
In System devices > Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
Right click and select Update driver
Select Browse my computer for driver software
Select let me pick from a list of available drivers on my computer
Select High Definition Audio controller and install.

This article applies to 26 products.

Intel® NUC Laptop Elements Intel® NUC M15V Laptop Kit

Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC P14E Laptop Element - CMCN1CC Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15V Laptop Kit - LAPRC7V0 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC X15 Laptop Kit - LAPKC71F Intel® NUC M15 Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15V Laptop Kit - EVO LAPRC7V0 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC M15 Laptop Kit - LAPBC710

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