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Intel® NUC is Unable to Connect to the Internet After Installing Windows

Content Type: Troubleshooting | Article ID: 000058302 | Last Reviewed: 10/20/2025

Description Resolution

Environment

Operating System

Windows® 10, 64-bit*

Description

Windows doesn't provide an option for the Intel® NUC to connect to the Internet during the Personalization process.

Resolution

For recently released Intel® NUCs, it may be necessary to install the network drivers as the Wireless or LAN component on the Intel NUC is new and the Microsoft image doesn't have the needed drivers yet.

All drivers can be found on Intel's Download Center.

Related Products

This article applies to 26 products.

Intel® NUC Laptop Elements Intel® NUC M15V Laptop Kit

Discontinued Products

Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC P14E Laptop Element - CMCN1CC Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15V Laptop Kit - LAPRC7V0 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC X15 Laptop Kit - LAPKC71F Intel® NUC M15 Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15V Laptop Kit - EVO LAPRC7V0 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC M15 Laptop Kit - LAPBC710

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