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What Does the "Energy Pack" Intel® RAID Controller Error Message Mean?

Content Type: Error Messages   |   Article ID: 000058199   |   Last Reviewed: 11/05/2026

Description

The RAID Web Console displays the following red-background error message: "Energy pack has failed and cannot support data retention / Replace the Energy pack". This message indicates that the Energy Pack (also referred to as the Intel® RAID Maintenance Free Backup Unit or MFBU) has failed and can no longer protect cached data in the event of a power loss.

Resolution

  1. Ensure the Intel® RAID Controller has the latest firmware (see How to Perform a Firmware Update of Intel® RAID Controllers on EFI Shell).
  2. Otherwise, replace the Intel® RAID Maintenance Free Backup Unit.

After updating the firmware, restart the RAID Web Console and verify whether the error message is still displayed before proceeding to hardware replacement.