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Applications Using Windows Presentation Foundation (WPF) Don’t Refresh After They Are Initially Rendered

Content Type: Troubleshooting   |   Article ID: 000058136   |   Last Reviewed: 10/01/2021

Environment

Operating System

windows1064bit

Description

On Iris Xe Graphics, UI elements don't refresh after they are initially rendered on applications that leverage Windows Presentation Foundation (WPF) when hardware acceleration is active. 

Below are are a couple of applications that have shown this issue:

  • Amazon Chime
  • Amazon WorkSpaces
  • Amazon Backup
  • Mitel MiCollab
  • Luminar

This issue has been reported in the github community and the Intel Graphics Community.

Resolution

Disabling hardware acceleration in the Windows* registry fixes the issue.

A full fix for this issue is included since Beta driver 30.0.100.9667 and newer production drivers.

Related Products

This article applies to 2 products.