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Is an Intel® Optane™ SSD Failing if the Intel® Memory and Storage Tool (Intel® MAS) GUI Shows Lower than 100% Drive Health?

Content Type: Troubleshooting   |   Article ID: 000057819   |   Last Reviewed: 02/26/2025

Environment

Intel® Memory and Storage Tool

Description

When performing a diagnostic scan using the Intel® Memory and Storage tool, the result shows that the drive's health is below 100%.

Resolution

The drive health indicator is a reflection of the usage of the drive through reads and writes, decreasing from 100% as you use it.

Intel® Optane™ SSDs with 96% are still in very good condition. Visit page 10 of Intel Memory and Storage Tool's User Guide for more details.

As the health indicator starts to show orange to red, and if there are stability issues, a good next step would be to perform the following troubleshooting steps:

  1. Update the SSD's firmware using the Intel Memory and Storage Tool.
  2. Perform a secure erase on the affected drive.

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