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How to Resolve "Drive Presence" or "Drive Fault" Warnings in the Intel® Server System Event Log

Content Type: Error Messages   |   Article ID: 000057453   |   Last Reviewed: 07/30/2021
Description Resolution

Description

The event logs within the Integrated BMC Web Console show the following warning:

  • Drive Presence: Deasserted
  • Drive Fault: Asserted

Resolution

If during normal operation, the state changes unexpectedly, ensure that the drive is seated properly and the drive carrier properly latched. If this does not work, replace the drive (See Table 114 of the System Event Log Troubleshooting Guide).

Related Products

This article applies to 214 products.
Intel® Compute Module HNS2600KP Family Intel® Compute Module HNS2600TP Family Intel® Server D40AMP Family Intel® Server D50TNP Family Intel® Compute Module D50TNP1U Family Intel® Compute Module D50TNP2U Family Intel® Server System S2600BPR Family Intel® Server Board D40AMP Intel® Server Board D50TNP Intel® Server Board M10JNP Intel® Server Board M10JNP2SB Intel® Server Board S1400SP Family Intel® Server Board S1400SP2 Intel® Server Board S1400SP4 Intel® Server Board S2600BPR Intel® Server Board S2600KP Family Intel® Server Board S2600ST Intel® Server Board S2600TP Family Intel® Server Board S2600WFR Intel® Server Board S2600WFTF Family Intel® Server Board S2600WFTF Intel® Server System M20MYP Family Intel® Server M50CYP Family Intel® Server System M70KLP Family Intel® Server System R1000SP Family Intel® Server System R1208SP2SHBN Intel® Server System R1208SP2SHOC Intel® Server System R1208SP4SHBN Intel® Server System R1208SP4SHOC Intel® Server System R1304SP2SFBN Intel® Server System R1304SP2SHBN Intel® Server System R1304SP2SHOC Intel® Server System R1304SP4SFBN Intel® Server System R1304SP4SHBN Intel® Server System R1304SP4SHOC Intel® Server System R1000SPO Family Intel® Server System R1208SPOSHOR Intel® Server System R1208SPOSHORR Intel® Server System R1304SPOSHBN Intel® Server System R1304SPOSHBNR Intel® Server System R1304SPOSHOR Intel® Server System R1304SPOSHORR Intel® Server System R1000WFR Family Intel® Server System R2000WFR Family Intel® Server System R2208WFSZ Intel® Server System R2000WFTF Family Intel® Server System R2208WTTVS Intel® Server System S9200WK Family Intel® Storage System RAF1000JSP Family Intel® Server System LWF1304LNETCENT Intel® Server System LWF1304LNETSLES

Discontinued Products

Intel® Compute Module HNS2600KP Intel® Compute Module HNS2600KP24 Intel® Compute Module HNS2600KP24R Intel® Compute Module HNS2600KPF Intel® Compute Module HNS2600KPFR Intel® Compute Module HNS2600KPR Intel® Server Board S2600KPT Intel® Compute Module HNS2600TP Intel® Compute Module HNS2600TP24 Intel® Compute Module HNS2600TP24R Intel® Compute Module HNS2600TP24S Intel® Compute Module HNS2600TP24SR Intel® Compute Module HNS2600TPF Intel® Compute Module HNS2600TPFR Intel® Compute Module HNS2600TPR Intel® Compute Module HNS7200AP Family Intel® Compute Module HNS7200AP Intel® Compute Module HNS7200APF Intel® Compute Module HNS7200APL Intel® Compute Module HNS7200APR Intel® Compute Module HNS7200APRL Intel Server System D40AMP1MHCPAC Compute Module (1U Half-Width Air-Cooled) Intel® Server System D50TNP1MHCRAC Compute Module Intel® Server System D50TNP1MHCRLC Compute Module Intel® Server System D50TNP1MHEVAC Compute Module Intel® Server System D50TNP2MFALAC Acceleration Module Intel® Server System D50TNP2MHSTAC Storage Module Intel® Server System D50TNP2MHSVAC Management Module Intel® Compute Module HNS2600BPB Intel® Compute Module HNS2600BPB24 Intel® Compute Module HNS2600BPB24R Intel® Compute Module HNS2600BPBLC Intel® Compute Module HNS2600BPBLC24 Intel® Compute Module HNS2600BPBLC24R Intel® Compute Module HNS2600BPBLCR Intel® Compute Module HNS2600BPQ Intel® Compute Module HNS2600BPQ24 Intel® Compute Module HNS2600BPQ24R Intel® Compute Module HNS2600BPQR Intel® Compute Module HNS2600BPS Intel® Compute Module HNS2600BPS24 Intel® Compute Module HNS2600BPS24R Intel® Compute Module HNS2600BPSR Intel® Server Board D40AMP1SB Intel® Server Board S1200SP Family Intel® Server Board S1200SPL Intel® Server Board S1200SPLR Intel® Server Board S1200SPO Intel® Server Board S1200SPOR Intel® Server Board S1200SPS Intel® Server Board S1200SPSR Intel® Server Board S2600BPB Intel® Server Board S2600BPBR Intel® Server Board S2600BPQ Intel® Server Board S2600BPQR Intel® Server Board S2600BPS Intel® Server Board S2600BPSR Intel® Server Board S2600CW Family Intel® Server Board S2600CW2 Intel® Server Board S2600CW2R Intel® Server Board S2600CW2S Intel® Server Board S2600CW2SR Intel® Server Board S2600CWT Intel® Server Board S2600CWTR Intel® Server Board S2600CWTS Intel® Server Board S2600CWTSR Intel® Server Board S2600KP Intel® Server Board S2600KPF Intel® Server Board S2600KPFR Intel® Server Board S2600KPR Intel® Server Board S2600STB Intel® Server Board S2600STBR Intel® Server Board S2600STK Intel® Server Board S2600STQ Intel® Server Board S2600STQR Intel® Server Board S2600STS Intel® Server Board S2600TP Intel® Server Board S2600TPF Intel® Server Board S2600TPFR Intel® Server Board S2600TPR Intel® Server Board S2600WF0 Intel® Server Board S2600WF0R Intel® Server Board S2600WFQ Intel® Server Board S2600WFQR Intel® Server Board S2600WFT Intel® Server Board S2600WFTR Intel® Server Board S2600WT Family Intel® Server Board S2600WT2 Intel® Server Board S2600WT2R Intel® Server Board S2600WTT Intel® Server Board S2600WTTR Intel® Server Board S7200AP Family Intel® Server Board S7200AP Intel® Server Board S7200APR Intel® Server System M20MYP1UR Intel® Server System LWP1304YR561601 Intel® Server System R1208WFQYSR Intel® Server System R1208WFTYS Intel® Server System R1208WFTYSR Intel® Server System R1304WF0YS Intel® Server System R1304WF0YSR Intel® Server System R1304WFTYS Intel® Server System R1304WFTYSR Intel® Server System R1000WT Family Intel® Server System R1208WT2GS Intel® Server System R1208WT2GSR Intel® Server System R1208WTTGS Intel® Server System R1208WTTGSBPP Intel® Server System R1208WTTGSR Intel® Server System R1304WT2GS Intel® Server System R1304WT2GSR Intel® Server System R1304WTTGS Intel® Server System R1304WTTGSR Intel® Server System ASB2208WFAFC1 Intel® Server System ASB2208WFAFP1 Intel® Server System LWP2208ZR561603 Intel® Server System LWP2208ZR581202 Intel® Server System LWP2216ZR561204 Intel® Server System LWP2216ZR561205 Intel® Server System R2208WF0ZS Intel® Server System R2208WF0ZSR Intel® Server System R2208WFDZS Intel® Server System R2208WFQZS Intel® Server System R2208WFQZSR Intel® Server System R2208WFSZS Intel® Server System R2208WFTZS Intel® Server System R2208WFTZSR Intel® Server System R2224WFQZS Intel® Server System R2224WFTZS Intel® Server System R2224WFTZSR Intel® Server System R2308WFTZS Intel® Server System R2308WFTZSR Intel® Server System R2312WF0NP Intel® Server System R2312WF0NPR Intel® Server System R2312WFQZS Intel® Server System R2312WFTZS Intel® Server System R2312WFTZSR Intel® Server System R2000WT Family Intel® Server System R2208WT2YS Intel® Server System R2208WT2YSR Intel® Server System R2208WTTYC1 Intel® Server System R2208WTTYC1R Intel® Server System R2208WTTYS Intel® Server System R2208WTTYSR Intel® Server System R2224WTTYS Intel® Server System R2224WTTYSR Intel® Server System R2308WTTYS Intel® Server System R2308WTTYSR Intel® Server System R2312WTTYS Intel® Server System R2312WTTYSR Intel® Server System R2600SR Family Intel® Server System LWK2AC3PXXX01 Intel® Server System LWK2LC3U4880A Intel® Server System LWK2LC3U5680A Intel® Server System S9232WK1HAC Compute Module Intel® Server System S9232WK1HLC Compute Module Intel® Server System S9232WK2HAC Compute Module Intel® Server System S9232WK2HLC Compute Module Intel® Server System S9248WK1HLC Compute Module Intel® Server System S9248WK2HAC Compute Module Intel® Server System S9248WK2HLC Compute Module Intel® Server System S9256WK1HLC Compute Module Intel® Storage System RAF1000JSP

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