Skip To Main Content
Support Knowledge Base

How to Report Graphics Issues Using the Intel® Graphics Software

Content Type: Troubleshooting   |   Article ID: 000057021   |   Last Reviewed: 06/08/2026

Environment

Operating System

Windows® 10, 64-bit*

Option one: Report an issue through the Intel® Graphics Software (Version 26.14.2306.2 and later)

Example Image

  1. Install Graphics Driver 101.8801 or later with IGS version 26.14.2306.2 or later
  2. Open the Intel® Graphics Software
  3. Navigate to Settings
  4. Navigate to Support
  5. Click Report a Bug or Issue
  6. Fill out the requested information and click Send
Note: Option 1 is only available for Intel® Arc™ A-Series Cards, Intel® Arc™ B-Series Cards, and Intel® Core™ Ultra with built-in Intel Arc GPUs

Option two: Contact Intel Support through the Intel® Graphics Command Center 

  1. Open the Intel® Graphics Software
  2. Navigate to Settings
  3. Navigate to Support
  4. Click Contact Intel Support
  5. Scroll to Intel Graphics
  6. Click Online Service Request
  7. Log in or create an account
  8. Fill out the requested information and click Submit Request.
Note When including information about the issue, we recommend that you include information such as:
  • What are you seeing?
  • Step by step instructions to replicate the issue
  • Monitor model number(s), cable type(s), etc.
  • Software name(s) and version(s)

Related Products

This article applies to 87 products.
Other Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® UHD Graphics 630 Legacy Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ Pro A60M Graphics Intel® Arc™ A350M Graphics Intel® Arc™ Pro B70 Graphics Intel® Arc™ A-Series Graphics Intel® Arc™ A570M Graphics Intel® Iris® Xe MAX Dedicated Graphics Family Intel® Arc™ Pro A40 Graphics Intel® Arc™ Graphics Intel® Iris® Plus Graphics 645 Intel® Arc™ Pro B60 Graphics Intel® UHD Graphics for 10th Gen Intel® Processors Intel® Iris® Xe Dedicated Graphics Family Intel® Arc™ Pro A30M Graphics Intel® Arc™ A530M Graphics Intel® UHD Graphics 615 Intel® Arc™ Pro A50 Graphics Intel® Arc™ A380 Graphics Intel® Iris® Plus Graphics 655 Intel® Arc™ Pro B65 Graphics Intel® Arc™ Pro B-Series Graphics Intel® UHD Graphics 617 Intel® Arc™ Pro A-Series Graphics Intel® Arc™ B570 Graphics Intel® Arc™ Pro A60 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ Dedicated Graphics Family Intel® Iris® Xe MAX Graphics Intel® Arc™ B580 Graphics Intel® Arc™ Pro Dedicated Graphics Family Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ Pro B50 Graphics

Discontinued Products

Graphics Drivers for Intel® 82845G Graphics Controller Graphics Drivers for Intel® Q43 Express Chipset Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 520 Intel® Iris® Plus Graphics 640 Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family Intel® UHD Graphics 610 Graphics Drivers for Mobile Intel® 965 Express Chipset Family Intel® HD Graphics 615 Intel® HD Graphics 630 Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family Intel® HD Graphics 515 Graphics Drivers for Intel® Q35 Express Chipset Intel® Iris® Plus Graphics 650 Intel® HD Graphics 505 Intel® Graphics Media Accelerator 600 (Intel® GMA 600) Graphics Drivers for Intel® Q33 Express Chipset Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Intel® UHD Graphics 605 Graphics Drivers for Intel® 82945G Express Chipset Radeon™ RX Vega M GH Graphics Graphics Drivers for Intel® G41 Express Chipset Intel® HD Graphics P630 Intel® HD Graphics 610 Graphics Drivers for Intel® 82852/82855 Graphics Controller Family Graphics Drivers for Intel® Q45 Express Chipset Graphics Drivers for Intel® G35 Express Chipset Radeon™ RX Vega M GL Graphics Graphics Drivers for Intel® G31 Express Chipset Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 530 Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 620 Intel® UHD Graphics 620 Graphics Drivers for Intel® B43 Express Chipset Graphics Drivers for Intel® G43 Express Chipset Graphics Drivers for Intel® G33 Express Chipset Intel® HD Graphics 510 Graphics Drivers for Intel® G45 Express Chipset Intel® Graphics Media Accelerator 3600 Series Graphics Drivers for Intel® 82946GZ Graphics Controller Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150) Graphics Drivers for Mobile Intel® 945GM Express Chipset Family Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH) Intel® Graphics Media Accelerator 500 (Intel® GMA 500) Intel® HD Graphics 500 Graphics Drivers for Intel® 82815 Graphics Controller

Need more help?

Contact support
Contact support