Article ID: 000056552 Content Type: Troubleshooting Last Reviewed: 07/12/2021

Error: Windows Cannot Find IGCCTray.Exe

Environment

windows1064bit

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Summary

Steps on how to resolve an Intel Graphics error message.

Description

This message appears after booting the system: Windows cannot find 'C:/Programm Files/ WindowsApps/AppUp.IntelGraphicsExperience_1.100.2727.0_x64_8j3eq9.../IGCCTray.exe' Make sure you typed the name correctly, and then try again.

Resolution

The Intel Graphics Control Panel or Intel Graphics Command Center application needs to be uninstalled and the latest version installed. Uninstall and install the application by following these steps:

  1. Click Start and open the Settings app.
  2. Go to Apps & Features and locate Intel Graphics Control Panel or the Intel Graphics Command Center.
  3. Click on it and click Uninstall.
  4. The application can be downloaded and reinstalled from the following links:
Note

If neither application can be found in the computer, install the Intel Graphics Command Center and restart the system.

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