What Is Causing the KVM Session to Open in Video Only Mode?
Content Type: Error Messages | Article ID: 000055949 | Last Reviewed: 03/19/2026
Support Knowledge Base
Environment
Intel® Server System R2224WFTZSR
Description
KVM session opening in Video Only mode:
Resolution
Current BMC (Baseboard Management Controller) design supports only the Java session timeout. For HTML5, this cannot be set, and the default value is, therefore never expire, and for this matter, the session needs to be logged out every time after use.
Additional information
For further information, check the Purley_RMM4_BMC_User_Guide.pdf on page 31: "Note: If there is no user activity detected by the web console for 30 minutes, the current session is automatically terminated and the user must log in again for continued access to the web console. If a KVM remote console window is open, the web session does not automatically timeout".