Identify Devices with Errors in Device Manager for Intel® NUC Compute Elements


Error Messages



What are you seeing?

Errors on devices in Device Manager.

Why are you seeing it?

Errors in Device Manager usually occur if:

  • You need to install a driver.
  • A driver isn't working correctly.

How to fix it

Download and install the correct driver after you've identified the device with the error. To identify the device:

  1. Press the Windows and X keys together to open the Start menu.
  2. Select Device Manager.
  3. Double-click the device with the error (a question mark or exclamation point) and select Properties.

    Device Manager with PCI Device selected
  4. Go to the Details tab and select Hardware IDs.
  5. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx).

    PCI Device Properties
  6. Once you know the Vendor and Device ID, check the tables below your Intel® NUC. The tables display the following information:
    • Device Manager Category (where the device should appear)
    • Device Description
    • Hardware ID (Vendor and Device ID)
    • The driver you need
  7. Choose one of the following options to download the correct driver:

Device Tables


Intel® NUC P14E Laptop Element - CMCN1CC
Device Manager Category Device Description Hardware ID Driver Needed
Network adapters

Intel® Ethernet Connection I219-LM

Network adapters Intel® Ethernet Connection I211 VEN_8086&DEV_1539 LAN
AVerMedia Capture Card AVerMedia CO513EC VID_07CA&PID_E513 Capture Card
Related topic
Identify Devices with Errors in Device Manager for the Intel® NUC