Article ID: 000055121 Content Type: Maintenance & Performance Last Reviewed: 07/29/2021

How Does the Original Equipment Manufacturer (OEM) Get Assistance for an Intel® Ethernet Controller?

Environment

 Intel® Ethernet Controller I210-IT

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Summary

Procedure for contacting Intel® Design-In Tools Store

Description

Technical question about the Intel® Ethernet Controller I210-IT part. The Intel® Ethernet Controller specification update indicates that Intel supply the firmware (version 3.25).

Resolution

For further assistance, here are two options:

  • The Intel® Design-In Tools Store department is an excellent resource for design tools and design information. You should be able to access the full site using the RDC login. Also, if you do not know your Intel field representative, contact DesignInTools@intel.com.
  • For assistance with your questions and design and testing, it's recommended that you post on Embedded support forums. If you are concerned about posting sensitive information, we would suggest posting the nonsensitive information/question on the embedded forum, and then ask the embedded engineer to contact you directly to discuss other sensitive information you do not want to share publicly.

To access the Forum website