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What to Do When System Hangs at Memory Initialization after a Firmware Update

Content Type: Troubleshooting   |   Article ID: 000039155   |   Last Reviewed: 10/13/2022

Environment

Any Intel® Server Board/Intel® Server System

Description

Code of 36 in the bottom-right corner:

  • The following memory-related error message may show up during POST:
    Reads Chipset Initialization complete. No errors found.
    Memory Initialization complete. Error found!
  • A Memory Fault LED may be illuminated.
  • BIOS Error Manager could report the following:
    Error Code: B5...
    Severity: Major

Resolution

Perform BIOS Recovery to replace a defective copy of the primary BIOS.