Support Knowledge Base

How to Troubleshoot an Intel® Ethernet Network Adapter that Causes the Operating System to Crash

Content Type: Maintenance & Performance | Article ID: 000038212 | Last Reviewed: 09/03/2021

Description Resolution

WindowsServer2016

Intel® Ethernet Converged Network Adapter X550-T2

Description

Troubleshooting an Intel® Ethernet Network Adapter that causes the operating system to crash.

Check the system compatibility and support.
Swap the card from slot to slot.
Install a driver version that used to work, or a previous driver version.
Check with the system manufacturer to look for known issues, or to check the hardware compatibility.

This article applies to 1 products.

Intel® Ethernet Converged Network Adapter X550-T2

Contact support