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Why is Intel® Driver & Support Assistant (Intel® DSA) Requesting Updates for the Radeon* Graphics Driver that are Already Installed?

Content Type: Troubleshooting   |   Article ID: 000037848   |   Last Reviewed: 07/12/2021

Environment

Operating System

windows10family
Intel® Driver & Support Assistant (Intel® DSA)

Description

Intel® Driver & Support Assistant (Intel® DSA) is alerted of an available update for Radeon* Graphics Driver 25.20.14011.5005. The installed Radeon Graphics Driver version is 24.20.11026.2001. When trying to complete the update, the installation pop-up reports that the version 18.9.1 is already installed on the system. After you click Continue and the installation is completed, the system still reports the version 24.20.11026.2001. There is also a report to complete a BIOS update that is already installed.

Resolution

  1. Complete the update for Intel® DSA on the system.
  2. Uninstall the current Intel® DSA by using the Intel® Driver & Support Assistant Uninstaller.

Related Products

This article applies to 11 products.