Article ID: 000036275 Content Type: Troubleshooting Last Reviewed: 07/08/2021

Cannot Connect to a Device Using Intel® Manageability Commander SCCM add-on

Environment

SCCM 1702 CB Intel® Manageability Commander add-on for SCCM

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Summary

Guidance to fix error: "Windows Script Host. Invalid root in registry key HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Intel Manageability Commander\InstallDir"

Description

Error "Windows Script Host. Invalid root in registry key HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Intel Manageability Commander\InstallDir" received when trying to connect to a system using the Intel® Manageability Commander add-on in SCCM.

example image

Resolution

Uninstall/reinstall Intel Manageability Commander.

Additional information

Correct registry key was not found.

Related Products

This article applies to 1 products