Cannot Connect to a Device Using Intel® Manageability Commander SCCM add-on
Content Type: Troubleshooting | Article ID: 000036275 | Last Reviewed: 07/08/2021
Support Knowledge Base
Environment
SCCM 1702 CB Intel® Manageability Commander add-on for SCCM
Description
Error "Windows Script Host. Invalid root in registry key HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Intel Manageability Commander\InstallDir" received when trying to connect to a system using the Intel® Manageability Commander add-on in SCCM.
Resolution
Uninstall/reinstall Intel Manageability Commander.
Additional information
Correct registry key was not found.