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Graphics corruption showing on games based on Valve's Source Engine*

Content Type: Troubleshooting   |   Article ID: 000036122   |   Last Reviewed: 05/19/2022

Environment

Operating System

Windows® 10, 64-bit*
Computers with: 7th Generation Intel® Core™ processors (formerly named Kaby Lake) and Windows® 10 64-bit may show this issue.6th Generation Intel® Core™ processors (formerly named Skylake) do not show this issue.

Description

Graphics corruption may show in different instances when running some games based on Valve's Source Engine* like:

  • Day of Infamy
  • New World Interactive
  • Left for Dead 2
  • CS:GO

 

Examples of the graphics corruption that can be seen:

https://steamuserimages-a.akamaihd.net/ugc/362903257282541071/2172F1ADD160C6582002A82F3AE191F75A5745ED/*

https://steamuserimages-a.akamaihd.net/ugc/362903257282541675/4A86B8763278A32F3D54249E83385562B57F673E/*

http://i.imgur.com/KQKpaAJ.jpg*

http://i.imgur.com/RcfQhPG.jpg*

Resolution

  • There is a known issue with some games based on Source Engine*.
    • Intel is working with Valve to resolve so future drivers could see improvements.

 

  • The current workaround suggested by some users is to add the following to the game file named 'video.txt':
    • "setting.mat_tonemapping_occlusion_use_stencil" "1"

Additional information

There has been an issue with Valve games where they were using a check on the graphics hardware device ID to make decisions about how to render.

7th Generation Intel® Core™ processors device IDs were throwing off this check and caused failures in multiple games.

Related Products

This article applies to 1 products.

Discontinued Products