Computer Randomly Reboots or Shuts Down
Content Type: Troubleshooting | Article ID: 000035903 | Last Reviewed: 09/06/2022
My computer reboots or shuts down at random.
If the system is randomly rebooting, try to exclude any hardware issues. Start with a power supply, one DRAM (depending on the motherboard configurations), and connect to a monitor. Note that some processors require a video card. Load the default BIOS setting in your system.
The following tips may help in resolving the issue.
If the system is rebooting randomly.
If the system is shutting down randomly, follow the guidance on overheating symptoms and troubleshooting to exclude any overheating issues.
You may check Windows* event log to see if any issues were reported.
If a blue screen error happened, refer to Blue Screen of Death (BSOD) Errors While Using Intel® Processors.