Skip To Main Content
Support Knowledge Base

Intermittent Shutdowns and Restarts When Opening Applications Using Intel® Processor

Content Type: Troubleshooting   |   Article ID: 000034875   |   Last Reviewed: 09/08/2021
Description Resolution

Environment

Intel® Processors 

Description

Issues encountered:

  • Intermittent shutdown and restart when opening applications.
  • System shutdown after boot.

Resolution

If the system is experiencing intermittent shutdown while it is running, try some of these tips:

  • Update the BIOS of your motherboard. Contact motherboard vendors for BIOS update.
  • Try another memory DRAM, power supply, and motherboard. Some CPUs need a video card; replace with another one when needed.
  • Test another processor on the motherboard and check if the issue is resolved. Refer to How to Troubleshoot an Issue by Swapping Between Processors.

If the processor booted and then shut down after a few seconds, check fan connectivity and thermal solution installation. BIOS will issue shutdown to protect the computer from overheating.

Related Products

This article applies to 105 products.
Intel® Celeron® Processor 3000 Series Intel® Pentium® Silver Processor Series Intel® Xeon® Processors 5th Gen Intel® Xeon® Scalable Processors 9th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor J Series 8th Generation Intel® Core™ m Processors 9th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor D Series 13th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 2000 Series 9th Generation Intel® Core™ i7 Processors Intel® Pentium® Processor N Series 4th Generation Intel® Core™ i3 Processors 11th Generation Intel® Core™ i3 Processors 11th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i9 Processors 7th Generation Intel® Core™ m Processors 5th Generation Intel® Core™ i5 Processors Intel® Celeron® Processor 2000 Series 8th Generation Intel® Core™ i9 Processors 10th Generation Intel® Core™ i7 Processors Intel® Xeon® E Processor 5th Generation Intel® Core™ M Processors Intel® Pentium® Processor J Series Intel® Core™ i9 processors (14th gen) 10th Generation Intel® Core™ i5 Processors Intel® Pentium® Processor 8th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 1000 Series Intel Atom® Processor C Series 6th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor 4000 Series Intel Atom® Processor S Series 4th Gen Intel® Xeon® Scalable Processors 5th Generation Intel® Core™ i3 Processors Intel® Core™ i7 processors (14th gen) 5th Generation Intel® Core™ i7 Processors 6th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i3 Processors Intel® Core™ i5 processors (14th gen) Intel Atom® Processor Z Series Intel Atom® Processor E Series Intel® Pentium® Processor 4000 Series Intel Atom® Processor N Series Intel Atom® Processor D Series Intel Atom® Processor X Series Intel® Core™ Processors 13th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i7 Processors Intel® Pentium® Processor 3000 Series Intel® Pentium® Processor G Series Intel® Celeron® Processor N Series Intel® Pentium® Gold Processor Series Intel® Xeon® Scalable Processors Legacy Intel® Xeon® Processors Intel® Celeron® Processor 1000 Series Intel® Xeon® 6 Intel® Core™ X-series Processors Intel® Core™ processors (Series 1) 12th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 3rd Gen Intel® Xeon® Scalable Processors 9th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors 7th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i7 Processors 4th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 5000 Series Intel® Core™ i3 processors (14th gen) Intel® Core™ processors (Series 2) 8th Generation Intel® Core™ i3 Processors Intel® Xeon® W Processor 6th Generation Intel® Core™ m Processors Intel® Celeron® Processor G Series 13th Generation Intel® Core™ i5 Processors 13th Generation Intel® Core™ i9 Processors 11th Generation Intel® Core™ i9 Processors 2nd Gen Intel® Xeon® Scalable Processors Intel Atom® Processor 4th Generation Intel® Core™ i5 Processors 10th Generation Intel® Core™ i3 Processors Intel® Core™ Processor N-series

Discontinued Products

Intel® Xeon® Processor E7 v4 Family Intel® Xeon® Processor E5 v3 Family Intel® Xeon® Processor E3 v4 Family Intel® Xeon® Processor E7 Family Intel® Xeon® Processor E7 v2 Family Intel® Xeon® Processor E5 Family Legacy Intel® Pentium® Processor Legacy Intel® Core™ Processors Intel® Xeon® Processor E5 v4 Family Intel® Xeon® Processor E3 v6 Family Intel® Xeon® Processor E3 v5 Family Intel® Xeon® Processor E3 Family Intel® Xeon® Processor E5 v2 Family Intel® Xeon® Processor E7 v3 Family Legacy Intel Atom® Processors Intel® Xeon® Processor E3 v2 Family Intel® Xeon® Processor E3 v3 Family Legacy Intel® Celeron® Processor

Need more help?

Contact support
Contact support