Troubleshooting Sleep and Wake Issues on Intel® NUC

Documentation

Troubleshooting

000033202

09/16/2022

If you're experiencing issues with sleep, hibernate, and wake on your Intel® NUC, we recommend you first:

BIOS and graphics drivers are available using Intel® Driver & Support Assistant or Download Center.
Refer to the table below for additional troubleshooting tips and useful information.

What are you seeing? Information / how to fix it
The Intel® NUC doesn't wake up when setting it to wake at a certain time, using the Wake System From S5 option in BIOS. Intel® NUC Doesn't Wake Up When Scheduled
System is unresponsive after it enters Standby Mode. Intel® NUC Can't Wake from Standby Mode in Windows*
Infrared remote control or USB device doesn't wake up the Intel NUC. Remote Control or USB Device Doesn't Wake Up the Intel® NUC.
Wake-on-LAN doesn't work with ESXi installed on NUC8i7BE, NUC8i5BE, or NUC8i3BE. Wake-On-LAN is not working under ESXi with the Intel NUC8i[x]BE

If the system is waking expectedly, check How to use system tools to determine what is causing the Intel NUC system to wake.

Related topics
How to Configure Wake-On LAN
ENERGY STAR® Certification for Intel® NUC